Reporting regulatory violations confidentially, worldwide and around the clock
Integrity and compliant conduct are of the highest priority for MAN. In order to guarantee these values and to avoid or minimize potential risks due to regulatory violations, it is crucial that any regulatory violations are identified, clarified, and eliminated internally as early as possible.
At MAN, tip-offs regarding potential regulatory violations can be reported by employees, business partners, customers and other third parties through various channels, at any time, and in any language. All tip-offs are accepted and checked by the TRATON Investigation Office. Together with the MAN investigating unit (Corporate Audit) or another appropriate unit within the MAN Group, the TRATON Investigation Office ensures that comprehensive and appropriate investigations are carried out.
The whistleblower system guarantees the greatest possible protection for whistleblowers and persons implicated. An investigation is only initiated after very careful examination of the facts and reasonable suspicion of a regulatory violation. There will be strict confidentiality and secrecy throughout the investigative process. Information will be reviewed fairly, promptly and in a sensitive manner.
To report tip-offs regarding serious regulatory violations in the area of white-collar crime, e.g. regarding corruption, antitrust law, or data protection issues or regarding violations of human rights, whistleblowers worldwide can use the Speak up! tool, which is available around the clock in eleven languages.
Important Notice: Even if your preferred language is not offered in the reporting channel, you can use any language to submit your report. You can also contact the TRATON Investigation Office in any language via e-mail or mail.
Whistleblowers can register on Speak up! with their name or anonymously by using a pseudonym of their choice. By entering the highly secure portal, they can submit their tip-offs and also upload files relating to the incident, if applicable. The TRATON Investigation Office checks and processes the tip-offs and in case of questions can contact the whistleblower again via the Speak up! portal.
24/7 Volkswagen whistleblower hotline (phone)
In addition to this, regulatory violations can also be reported via the Volkswagen AG whistleblower hotline. The hotline is available around the clock and accepts tip-offs from all brands of the Volkswagen Group – if desired also anonymously. All tip-offs concerning MAN that are received via the hotline are forwarded to the TRATON Investigation Office directly.
This is how you can reach the whistleblower hotline:
+ 800 444 46300* (international toll-free number)
+ 49 5361 946300 (chargeable number, if your local telephone provider does not support the toll-free service)
* Depending on the country you are calling from it is possible that the international toll-free hotline is not available since some telephone network providers do not support the service. If so, please use the offered chargeable number or your country specific number.
Toll Free Number
0800 444 46300
Report tip-offs by post or via e-mail
You can also report potential regulatory violations by post or via e-mail to the TRATON Investigation Office.
TRATON SE TRATON Investigation Office Dachauer Street 641 80995 Munich Germany
Ombudspersons of the Volkswagen Group
Please find information on the Ombudspersons of the Volkswagen Group here.